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Reward Terms

Last updated: 12 September 2026

1. Conversion

The current standard conversion is 100,000 Veeps = €1. Veepzo displays euro equivalents for clarity. Promotional rewards may have separate conditions.

2. Earning Veeps

Veeps can be awarded when an eligible third-party activity is completed and validated. Reward amounts shown before starting an activity can depend on provider data and may be subject to provider rules.

3. Pending rewards

A reward may remain pending while completion is validated. Pending Veeps do not form part of available balance and cannot be redeemed until approved.

4. Survey screenouts

Not every user qualifies for every survey. A provider may end a survey early when profile or eligibility criteria are not met. Unless a separate screenout reward is expressly offered, a screenout does not guarantee Veeps.

5. Rejected and reversed rewards

Providers may reject a reward or reverse one after initial approval where completion is invalidated, duplicated, fraudulent or otherwise ineligible. Veepzo may adjust the account balance to reflect a valid provider reversal.

6. PayPal redemption

The current minimum PayPal redemption is 1,500,000 Veeps (€15). Requests may be subject to account and fraud review. Once confirmed, normal processing is 4–7 business days, although delays can occur.

7. Promotional payout methods

Gift cards or other promotional reward methods may appear from time to time depending on availability. Their values, limits, stock and conditions may differ from PayPal.

8. Payout holds and restrictions

Veepzo may hold or restrict a payout or reward balance while suspicious activity is reviewed. This includes suspected duplicate accounts, device manipulation, false completion, provider abuse or other fraud indicators.

9. No cash guarantee for pending rewards

Pending, rejected or reversed Veeps are not guaranteed cash value. Only eligible available balance can be used for supported redemption.

10. Contact

If a reward or payout appears incorrect, open support from the relevant transaction in the app where possible, or contact support@veepzo.com.

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